Internet User Experience '09 Conference Notes

by Shauna Nicholson on May 3, 2009

in User Experience

I was invited to the Internet User Experience 2009 conference as a speaker and had the opportunity to sit on on some awesome, inspiring sessions. I tweeted my notes and have put them here for your enjoyment! Review as you wish, brainstorm, write down ideas, and go change the world! It’s Alive! The Rise of Adaptive Internet Michael Conlin

  • Adaptive Internet: Automate processes, position as knowledge discovery, cost-effectively maximize time of users
  • Adaptive Internet: Automate processes, position as knowledge discovery, cost-effectively maximize time of usears
  • Adaptive Internet tailors a website to user performance and UE. Website dynamically adapts based on individual users & groups.
  • Adaptive Internet: info & manner presented, done by usage & performance patterns; objectives: improve UE and user performance

Web Accessibility Overview Mary Donnelly

  • ONE THING you can do to make your site more ACCESSIBLE: Use headers
  • Motor Challenges: Some use their mouth, feet, or voice to navigate. Ensure all function are avail. via keyboard
  • Simple layout, group text under headings, use simple language, use color & words to describe errors, be CONSISTANT!
  • Deafness Solutions: Synchronize captions for any video files
  • RT @zspencer: Three phase design process! Define! Design! Build!
  • Blindness Solutions: Provide text equiv. for all non-text elements; provide empty alt descriptions for non-important images
  • For Word & PPT, provide other means of downloading the information (perhaps via text).
  • Use <label for=”firstname”> First Name </label> etc for forms
  • Instead of only using color of bold/italics to emphasize, use *asterisks*
  • RT @jjmorse: #iue09 “Date before you marry” – Landing page should ask users for personal information – let them get more comfortable first.
  • @ksattler Answer: Don’t say “image of” (or photo of, etc), just state what the content is.
  • @heidigoseek I’m one of 5%! Slideshare is great up uploading PDF, ppt, & Keynote presentations
  • Blindness Solutions: Provide text equiv. for all non-text elements; provide empty alt descriptions for non-important images
  • Blindness Challenges: Images are unusuable, users listen to web pages, jump via tabbing (instead of using the mouse).
  • “Inaccessible websites can result in lawsuits.” “The ADA is becoming increasingly active online.”
  • When creating websites, you should befriend 508 Standards. http://bit.ly/WY8LO

Diagnosing and Addressing Online User Experience Challenges C.J. Goebel, C. Morton, C. Demetris Design Challenge

  • Easy to use
  • Competitor consideratinos
  • Compelling to desired audience?

Approach

  • Proritize market
  • Observe target users
  • Interview target users
  • Design candidate solutions
  • Dianose designs before building

Design should be swayed by one “most important” user type. Key Takeaways

  • Opinions are poor predictor of behavior
  • Often, differing opinions indicate a difference of perceived target user type
  • Diagnose the site without building

Interaction Designers are the Next Generation of Business Leaders Jim Jacoby

Believe in your entitlement Take control when the time is right Act boldly even if all of the facts aren’t in Stand on your process, it works If you doubt yourself, trust you process Push open closed doors Create new positions and organizations Question everything Own your destiny

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